It is customary for airline travelers to tip skycaps for what some might blindly say a small job, but if you ask most passengers they would tell you that amid the chaotic atmosphere of a typical American Airport, the aid of a skycap is anything but irrelevant. Handling a nations’ worth of bags, weaving wheelchairs of the handicapped through almost ever-present heavy traffic full of seemingly disoriented people scurrying to their terminals, and directing vehicles to almost hidden destinations, are just some of the services skycaps provide to frequent flyers .

Cynthia McClain-Hill, Esq., managing partner of Los Angeles-based Strategic Counsel PLC, has been installed as the president of McLean, VA-based National Association of Women Business Owners® (NAWBO®). She will serve in the organization’s top post for 2008-2009. As NAWBO® president, McClain-Hill will represent more than 9,000 association members and serve as chief leadership advocate for nearly 11million women-owned businesses in the U.S.