In February 2012, a joint state-federal settlement was reached with the country’s five largest loan servicers—Ally/GMAC, Bank of America, Citi, JPMorgan Chase, Wells Fargo—to addresses a pattern of unfair and predatory mortgage-servicing practices. The terms of the settlement indicated that as much as $25 billion in relief could be provided to distressed borrowers and direct payments to federal and state governments. While $25 billion is a significant number, the most important number is the amount that will reach your community.